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Stick up Can, no motion zones?

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New Neighbor

Stick up Can, no motion zones?

Hi! My first post. Added 2 Stick Up Cam Solars to my house this weekend, adding to my ring doorbell. The Cameras don't seem to detect motion coming straight at them, but do Ok with motion toward either side. When I first set them up (2 days ago), I am sure I was given the option to turn zones on/off (left, middle, right). But now the app will only let me adjust the 'motion sensitivity' via a single slider, and the motion "frequency". Seems like the middle zone is off. Is there any way I can get back to setting the motion zones?
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New Neighbor III

Re: Stick up Can, no motion zones?


@jdaniels509 wrote:
Hi! My first post. Added 2 Stick Up Cam Solars to my house this weekend, adding to my ring doorbell. The Cameras don't seem to detect motion coming straight at them, but do Ok with motion toward either side. When I first set them up (2 days ago), I am sure I was given the option to turn zones on/off (left, middle, right). But now the app will only let me adjust the 'motion sensitivity' via a single slider, and the motion "frequency". Seems like the middle zone is off. Is there any way I can get back to setting the motion zones?

Devices tend to struggle with detection when something advances straight towards them and it is not crossing different paths. If it's an issue just angle the camera a little. Are you sure you are not confusing the adjustment with the light adjustments 

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New Neighbor

Re: Stick up Can, no motion zones?

Thanks for your help. Yes, I could angle the camera differently, but of course then I'd me sacrificing some other areas of potential motion detection... Guess I just have to live the possiblity of motion directly toward the camera going undetected. Sort of defeats the whole purpose ... Also, I'm pretty sure I'm not confusing motion adjustments with light adjustments. What are light adjustments? I'll attach the screens that are available to me for motion adjustments in subsequent posts.
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New Neighbor

Re: Stick up Can, no motion zones?

Additional attachments.
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New Neighbor

Re: Stick up Can, no motion zones?

One more.
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New Neighbor

Re: Stick up Can, no motion zones?

Exactly the same problem here, I 100% had motion zones before on my stick up cam, I had them perfectly set up to no notify when my neighbours were on their drive. Yesterday the camera stopped responding...... again (get it together ring!) and I had to reset and reinstall the camera to get it working again.

Since reinstall there is no option for motion zones anymore just a slightly different looking motion sensitivity slide.... very poor and means I’m bombarded with notifications whenever my neighbour is in their drive....