Stick Up Cam keeps going offline

Hi @JimB58. Have you tried reaching out to our support team on this? My first suggestion, if you were up for it, is to get another Chime Pro, as each Ring device should have their own Chime Pro is there are events of one device falling offline when connected to another device’s Chime Pro network. Although, I could see your need for wanting to double check on the device first, so please reach out to our support team here to troubleshooting your Stick Up Cam. They will be able to take a deeper look into your device to see why it keeps falling offline and the best course of action from there!

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