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Spotlight camera no longer powers on

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New Neighbor

Re: Spotlight camera no longer powers on

As far as I can see, there is not fix. It seems common that the Ring cameras last 1 year or less. Or just enough over 1 year so no warranty. I have had this happen with two Ring cameras now!  Awful!

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New Neighbor

Re: Spotlight camera no longer powers on

I have the same issue with two (I have 5 total) at the same time.... the batteries are fine and are working in other cams. I tried to find a way to contact "support" but cant find anything.... these are too expensive to fail so soon and with no support.... I'm disappointed to say the least... I was going to add Floodlight cams but will be looking at alternatives now.... does anyone have a suggestion to cocntact this company?

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Community Manager

Re: Spotlight camera no longer powers on

@dale2406 For the support you need, you will need to call into our support team. You can find all numbers to give us a call here



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New Neighbor

Re: Spotlight camera no longer powers on

Same happened to me this past week. I will call support and see how it goes.
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New Neighbor

Re: Spotlight camera no longer powers on

Same for me. Called the number and they are shipping mine out. BTW I have two of these cameras and they both did the same thing. 

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New Neighbor

Re: Spotlight camera no longer powers on

Thanks, this is the same issue that I am having. I will take your advice and call.