Of course a ring team member won’t respond to this. Let me save you some time. Reinsert the fully charged battery …press and hold the setup bottom for 20 seconds. If there is no response… then your battery terminal is damaged. The only resolutions: if you are under 1 year warranty they will replace it, if you pay for protection plan $10 per month… they will cover it, if you are out of warranty … they tell you to buy a new camera. Now you do the math 200 for spotlight cam and protection plan after 1 year is 320. Assuming nothing goes wrong you’re still paying 120 each year to have the warranty. Every 2 years of paying this warranty … you could have purchased a new camera and an additional battery. Is it worth it to you? Is a camera meant for outdoor surveillance that is not water repellant with even minimal water exposure Even worth $200?