Good question @Mannyshere14! Freeze frame or video connection quality concerns are often related to network or signal strength. Check first the distance, interference, and even environmental variables to ensure the area is optimal for connection. As it sounds like an access point is close by, there may be some additional network settings or features that might benefit video streaming.
As always, our support team will be happy to troubleshoot more in-depth, at 800-656-1918, if this concern persists.