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Spotlight cam battery door won’t stay closed

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New Neighbor

Spotlight cam battery door won’t stay closed

I purchased several ring products and they went up easily, but my Spotlights cam battery door won’t stay closed, anyone have these issues? I am using take currently.
6 REPLIES 6
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Community Manager

Re: Spotlight cam battery door won’t stay closed

Hey @Lizdon. If the hatch for your batteries will not stay closed, please give our support team a call at one of the numbers available here. We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. Let me know how this goes. Smiley Happy 



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New Neighbor

Re: Spotlight cam battery door won’t stay closed

Thank you for the reply.  I did speak to them, they are replacing it.  Great customer support!!

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New Neighbor

Re: Spotlight cam battery door won’t stay closed

I have the same issue.  This is driving me insane!

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New Neighbor

Re: Spotlight cam battery door won’t stay closed

Having problem with battery door staying closed anyone else having this problem
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New Neighbor

Re: Spotlight cam battery door won’t stay closed

Have they fixed the problem with the design of this or just replacing with the same?
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New Neighbor

Re: Spotlight cam battery door won’t stay closed

Mine was just delivered this week and when I went to set it up today I have the exact same problem. Does replacing it actually work? I've now read so many comments from others and it apparently is a constant problem with these cameras - the battery doors just will not properly click shut. Hate to bother with replacing unless really takes care of it