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Spotlight alarm goes off on its own

New Neighbor

Spotlight alarm goes off on its own

My wired spotlight camera’s alarm started going off on its own and would not turn off until we turned off the electricity to the house. How do I fix this before my neighbors burn down my house.
Community Moderator

Re: Spotlight alarm goes off on its own

Hi @Eastonpress! This should not be happening. The Siren for your Spotlight Cam can only be toggled in the app manually. If it was toggled and did not turn off, please try removing and reinstalling the app to rule out any integrations or connection variables with your mobile device. Please also ensure VPN is not enabled.


Wifi connection is also worth considering, as any interference can mean that a command from the app could be interrupted from making it to the device. Check out our Community post about RSSI for tips on optimizing signal strength. Feel free to let us know how this goes! Smiley Happy 

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