Hi @Stubob. For a concern like this involving potential physical damage to your device, please give our support team a call at one of the numbers available here. They can take a closer look and determine if the device needs to be replaced under warranty. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 