When attempting to set up new spotlight camera (battery) to ring app, it will not connect to WIFI. Every attempt has it flashing green at the end. I have put the camera right in front of the modem with phone/tablet sitting next to it and it still will not connect. I was able to get the other two (2) to connect without any issues.
Hi @BluEyedJewel! If your other two Cams connected no. problem, this one should as well. I recommend waiting a moment before adding the 3rd one as the other two might be updating and your network might be busy. If this is still not connecting, try a reset on the device by holding the setup button for 20 seconds. If your Camera is still not connecting after a reset, Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.