Spotlight Cam online but no video

Hi, I have similar problem. Just installed wired spotlight cam and no video is shown. First I could only see a screen with magenta color (no picture at all). And not it says “Activating devicde”, but never succeed to show the video. After some time it says “live video ended” and then a button to reconnect. The cam is just a meter from the wifi hot spot and I have also tried the rapid ring app. I can control the light through the app (on/off) so there is a connection. Initially two events where recorded and these are found in event history. The videos were just magenta colored (no picture).

thanks in advance

Fredrik