Good question @JimV99! There are spare parts available on our accessories page at Ring.com. Our support team can also help you with specific parts if needed, at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. 