Spotlight Cam Battery not charging with solar panel

Products Security Cams
342

Hi,

I didn’t feel like going through the 35 pages of posts, but I’m getting the same thing everyone is describing. I emailed customer service, this is their response:

Thank you for responding to my email.

Can you please try to do the following:

  1. Reset the device by holding down the setup button for 20 seconds.
  2. After the reset completes, the device will need to be set up again.
  3. Then trigger or perform a motion.

Please do update me after this for me to check further here, I will be looking forward to your response.

Please do not hesitate on reaching us back once you still have future concerns. We will be happy to assist you 24.7

Is it safe to say people already tried this and still doesn’t solve the problem?

Thanks in advance!

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