I cant believe how slow RING are in fixes these issues, i am just glad i returned and refunded my spotlight cams and solar panels as soon as i did and replaced them with the wired versions!
RING initally told me that the panels and cameras were defective and replaced them and when the replacements also didnt charge with the solar panels they changed there tune and said that there was a firmware issue and assured me that the next lot of replacements will have the right firmware on them?? you know what i said no thanks give me my money back!
I am starting to think that these devices cant even update thier firmware themselves OTA, as why else would RING say that the 2nd lot of replacements will have the right firmware on them?