Yes, it appears that Ring updated their software from version 3.21.1 (Nov 2019) to version 3.22.1 (January 2020). The update seems to have fixed the problem of solar panels not charging the batteries on Spotlight Cameras.
I purchased four new Spotlight Cameras and one new solar panel to test the charging function. The solar panel did not charge the battery on the Spotlight Camera to which it was attached, until I downloaded and installed the 3.22.1 update. The battery on that camera was draining at a rate of about 2% per day. One hour after installing the update the battery went from 82% to 87% and continues to increase. Let's hope the software update is a good fix.
The Ring CS folks should probably broadcast this fix to the community and recommend going to Play Store and download the update.
Now I think I'll order the other three Ring solar panels needed for the other three Spotlight Cameras.
This makes no sense... the camera seem to be charging as of the date of my prior post, and it seemed to charging even on cloudy days. But within the last few days nothing, and it's been sunny, very sunny in fact. I am wondering if there was another firmware update that went and screwed it up again. It makes no sense that it charges up 3 or 4 percent on cloudy days, but bright and sunny no charge and even 1 or 2 percent drainage during the day. This sucks, it's back to the way it was before now.
Hi neighbors- want to clarify this would not be due to an App update. Team is still investigating.
Yep I am aware it would be due to a firmware update, nothing to do with an app update. People seem to confuse the two on what they accually effect.
Weird though, seems I spoke too soon. Got a 2% charge today and to note there was a lot of activity/motion detection. This system is just odd. lol
I cant believe how slow RING are in fixes these issues, i am just glad i returned and refunded my spotlight cams and solar panels as soon as i did and replaced them with the wired versions!
RING initally told me that the panels and cameras were defective and replaced them and when the replacements also didnt charge with the solar panels they changed there tune and said that there was a firmware issue and assured me that the next lot of replacements will have the right firmware on them?? you know what i said no thanks give me my money back!
I am starting to think that these devices cant even update thier firmware themselves OTA, as why else would RING say that the 2nd lot of replacements will have the right firmware on them?