Update: with the latest iOS update this week, my Spotlight Cam DOES seem to be charging from the panel. Both batteries have been topping up to 100% each day. It still reports incorrect "solar panel status" messages for my different devices, but the ones on the panel do seem to be charging now.
I posted on this thread on Jan 7th and my situation is now RESOLVED. Since that time, I have been working with Ring senior support to try to figure this out and here's what we found that worked for me. I have a Ring brand solar panel connected to a 1st generation stick-up camera. The battery went from recently charged 100% in December to 67% beginning of January back up to 93% this week when the following occurred.
Two critical things to consider:
The battery becomes impacted at 36F and will not charge at or below 32F.
The following are key temperatures to watch out for in regards to your batteries.
The orientation of your Solar Panel is very critical. It should have an unobstructed view of the sky, facing directly toward South, and tilted at approximately 45 degrees.
How was my issue resolved? I am in the NY area and the weather has warmed up into the 40s the last week or so helping tremendously. But more importantly, my solar panel orientation had become out of alignment with the sun. When I first set up the panel orientation over the summer it was getting some direct sun exposure even though it was facing east. But as the earth has rotated into winter for the northern hemisphere, the sun was no longer hitting the area where I had mounted the panel. I re-oriented the solar panel to be more directly aligned with the sun (i.e., from facing east to facing south). That made a huge difference (even on limited 3-4hrs of direct sunlight per day)!
Simply put, each day the sun's rising and setting points change slightly. At the summer solstice, the sun rises as far to the northeast as it ever does, and sets as far to the northwest. Every day after that, the sun rises a tiny bit further south. At the winter solstice, the sun rises as far to the south as it ever does, and sets as far to the southwest. So like in my case, if your panel is not facing south, it may still have worked over summer but may not be working now in winter as the sun may not be hitting it.
I hope this helps some of you.
manikomio: Thanks so very much for your detailed post and helpful information. It was very much appreciated and I feel hopeful that my issues will eventually resolve for the first time in quite some time.
Late last week I notice after installing a freshly charged batter on one of my Stick Up cams, that the solar panel appeared to be charging.
I then on Friday installed freshly 100% charged batteries to my other three Stick Up cams and a Doorbell 2 connected to an aftermarket solar mount.
I was going to report back my findings on Monday, but most of Monday was cloudy.
Since Friday evening, all sunny days except for Monday. My cams and doorbell 2, report
88%-89% Stick Up Cams
92% Doorbell 2
I have at least 12 incidents per day on these devices.
Seems to be charging, not sure if it is back to where it was before the Oct/Nov debacle, will keep an eye. Hopefully the solar panels can keep these devices charged until sunny and hotter days come around.