Just to update the good folks on this thread.
This is day two with the Ring solar panel working as it use to.
Once again this morning my test Stickup Cam was at 96%, four hours later, it had charged to 100% and holding.
I just put freshly charged batteries into my other three solar powered Stickup cams. Will update everyone on Monday how they are holding/charging.
For those of you that are still having charging issues. Make sure to charge your batteries to 100% and then install back into your cams. It is much harder to charge these types of batteries from 10% to 15% than it is to charge from 90% to 100%.
UPDATE: So, I removed the camera (device) from and then reconnected it...that did the trick. I had the battery at 50% and then I just checked the app and it's now at 100%. There is still the message displaying "Add a Ring solar panel...." under Solar Panel Status on the app but it's definitely charging now. My advice is to try that..hopefully it works for you, too.
gallant_king: did you remove the camera physically from the solar panel and re-attach, or did you remove the device from the APP on your phone and "re-install a new device"? thanks!
Thanks for pointing this out. This is key. I noticed that one battery would eventually climb from like 10% to 30% during the day. I charged up both batteries and now they are staying in the green.
It does appear that Ring has addressed the issue. But what poor communication about the whole thing. I was thinking of converting my legacy home security system over to Ring, but not after this incident. The chance that one errant software update could disable my whole security system is just not worth it.