i dont think its a hardware issue, i got my new and they told me it was the panel i tested the panel with volt meter before retrun it and it was given of the 5 volts it supplies. then i put in the new one still no charging, i was told its the camera. then i just got and install the new camera and saddly from the looks of it still no charging. i will give it until friday before i call them and complain again but this item is new and i think i will be asking for a refund may be put up a wired camera insted.