Spotlight Cam Battery not charging with solar panel

I sure hope that is not the case as we’re having the same problems and we’re going on 7 months, using one batter but the solar battery perfectly placed above the awning under which the camera is neatly tucked. (see pic) The amount of people sharing this problem is not reassuring since we were planning on adding additional units this year. Pehaps the light snow we had last night (shown in picture) is enough to prohibit a good charge BUT we have had no measureable snow and this problem predates weather issues. Hmmm. I’ll recheck the wiring and hope for the best.