I am the original poster of this thread and I live in SUNNY Miami. My panels are on the roof and its always sunny.
1 battery, it's happend since I got the camera AND solar panel - I've never seen the panel charge my battery and it gets sun ALL afternoon in Northern California
Ours started around Oct-Nov 2019, did not notice until Dec when cams and Doorbell 2 sent messages that the batteries were low on charge.
I live in a city in Texas that has 297 days of sunshine a year.
Worked fine the few months I have owned all batteries where kept at 100% or high 90%.
Although out of the refund period, I am in still in consumer warranty period. Unless corrected by month end of February 2020, I will be seeking a refund for entire Ring system. Four panels, two Doorbell Pros, one Doorbell 2, 4 Spotlight cams, 4 Stickup Cams, 4 Ring indoor Cams and various other Ring accessories. About 3000$ worth of at this point toys. I have spoken to American Express and have their backing on this.
Yes...I noticed that when that new solar panel status alert on the app showed up...my batteries just get drained. I've done all that have mentioned in this string and still have to manually recharge both batteries twice per week. The whole point was to not have to climb a ladder...so disappointing and frustrating.
Gallant_King, while waiting for a Ring fix (if Ring decides to believe us and fix the problem), you can cut down on your battery changes by disconnecting the solar panels. I have noticed the batteries drain quicker when they are connected.
In mid December when I noticed my battery level getting low and I had go up a ladder and swap batteries, so it could have started in November/December. So far my battery last a month with out solar charge.
Hope a fix is coming soon because I have to go up a ladder and swap batteries again this weekend.