Spot light camera battery compartment

Is there a trick to getting the battery compartment to stay closed on the spot light cam? I have tried everything but they constantly open on their own, there is not catch when you close them.

Hey @Bradlee2899. You should be able to have it closed completely and make a click sound when it closes. If it’s not closing fully, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.

Mine too! Super aggravating. I was so excited to get the product and the silly door won’t latch :slightly_frowning_face::cry: