Snapshot Capture cut off the beginning of all recorded videos

@Chelsea_Ring wrote:

Hi @5150Joel. I want to thank you so much for putting in the time and effort to not only do this research and troubleshooting with your device, but then to craft this post and give us this feedback. Neighbors like yourself are what make this Community great and thriving!

I have made sure to pass this information on to the appropriate team for you, and they would like to speak to you further on the matter. Please reach out to our support team for a proper follow up on this situation!

Sure thing, thank you Chelsea. I’ve sent the email as requested.

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