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Shadow red stripe on security cam video

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New Neighbor

Shadow red stripe on security cam video

Security cam is 18 months old and has worked great until now.  Recently, video image (live or recorded) has a red shadow stripe on the side (during the day) and a white shadow (at night).  Ring customer service confirms image problem but has no suggestions to repair.  Camera is out of warranty.  Has anyone else seen this?  Do I just need to buy another camera? 

3 REPLIES 3
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New Neighbor

Re: Shadow red stripe on security cam video

I have a camera that recently developed this condition.

 

Frustrating call to support yesterday!  Trying to get help online.

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New Neighbor

Re: Shadow red stripe on security cam video

see this discussion "Spotlight Cam (wired) - Half image is faded"

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New Neighbor

Re: Shadow red stripe on security cam video

Hey- Online searches have suggested a problem with a stuck filter in camera. My “stripe” finally took over whole field so now my pictures are all pink. Camera still records motion & I can still check on house so I am living with it for the time being. Ring couldn’t suggest repair but did offer a coupon to replace. I’m saving coupon until I can get down to the house (in another state) and shake the camera.