cancel
Showing results for 
Search instead for 
Did you mean: 

Security Cams Feature Request

Highlighted
New Neighbor

Spotlight Cam Battery Lock

The thing about spotlight cam that worries me, is it could be very easy for a potential thief to sneak up behind the camera, and pop the battery out thereby rendering the camera utterly useless.  Ring need to manufacture an accessory to either secure the battery door with a security screw, or make use of the screw holes in the bottom of the batteries to make them unable to be taken out without removing the security screw first.  Surely this is a given and should already be in place.

Highlighted
New Neighbor

Re: Security Cams Feature Request

I have enjoyed using my Ring indoor cameras since the start of December 2019. However, I've unplugged all of them, due to using excessive bandwidth. In December, my data usage went from 550GB in November to 1.2TB. So far in January, I've always used 513GB of data. The only things I added to my network were the Ring Indoor cameras.

 

Since I have a 1TB cap with Comcast, I'm given 2 free months to exceed my 1TB allowance before they charge me a ton of money for overages. Considering I've already consumed so much data, I have no choice but to unplug my cameras to see if that reduces data usage.

 

I've already called Ring support on this, and they had no answers. I also have 2 Nest Protect outdoor cameras, and they allow the ability to change video resolution (and thus data usage). Ring needs to add this feature to its cameras, or I'd expect many more people will have issues like mine, and people will walk away from Ring cameras.

Highlighted
New Neighbor

Re: Security Cams Feature Request

Ring is supposed to only send to cloud when there's a recorded motion event, or you have Live View on... which is far less than what Nest does, generally, as Nest is sending video 24/7... even if it is lower quality, it is still a lot more data.

 

With a camera that had continuous motion for the holiday season (motorized tree-topper triggered it), it would consume 100gb per day.  Since the tree came down, it's still the most frequented area of our house (kitchen/living room) and is consuming only about 14gb.

 

I don't think there's a bandwidth problem here, unless it's one of your own making.

Highlighted
New Neighbor

Re: Security Cams Feature Request

If you had actually read my post, and the string that came before it, when you turn off Motion Recording, all you do is turn off alerts, NOT motion recording. Since I work from home, I’m pretty sure that I’m always setting off the recording feature. I’m trying to see if taking the cameras offline actually reduce data consumption. If I find that’s the case, then Ring needs to fix that.

 

In your post, you even said that your motorized tree turner caused your camera to consume 100GB/day. Do you understand that if that was truly the case, then you would have blown through 1TB of data in around 10 days? And if all the camera consumed was 14GB/day, that’s still 400GB/month. Which is a huge difference from what I’ve used in the past 6 months.

 

I don’t need snark, I need a real solution from Ring, or someone else. This is not “of my own making”, unless you count walking around my house, and oh, breathing. If you have a solution, great. Otherwise, keep your comments to yourself.

Highlighted
New Neighbor

Re: Security Cams Feature Request

First off, I read your post.  And I didn't see any string leading into it, so no, that wasn't read.

 

I did, however, read the documentation.  And the documentation from Ring is that it only sends when there's something being recorded.

 

You'll note that the 100gb per day is for continuous recording.  And I honestly don't care if I consumed 30TB in the month... I'm not billed (nor capped) on traffic.  If I did care, I'd simply have whittled out that section of the motion zone.

 

In our most heavily frequented room, I'm seeing only 14gb per day.  As in, the room that is almost continuous recording when someone's home.  On Nest's lowest setting, you'll be moving 1.6gb per day in data -- add ~20% overhead for the real number... and have a video quality so low you'd might as well not bother.

 

So, no, Ring doesn't need to do anything about this.  It might be nice to have, but there are plenty of other things that Ring needs to do.  What you need to do is get a data plan that can handle the traffic you're wanting to put on the network.  1TB per month is just pitiful for modern streaming and IoT use.

 

And I'll use however much snark I want, thankyouverymuch.

Highlighted
New Neighbor

Re: Security Cams Feature Request


Not connecting to go live
New Neighbor

Floodlight Cam Feature request

I want to be able to activate different motion detect zones for day and late  night.

Example during the day my motion detect zone is only door to my house since i dont want it to trigger as people walk by my sidewalk.

At night I want to activate another motion detect zone that goes far away and detects people walking on the sidewalk. In our area there are lots of 2am car thefts going on.

Nobody is walking outside then except criminals.

I want to active this zone at night maybe after 1am when only criminals are outside.

Today you allow mulitple zones but they can't be setup differently.

Highlighted
New Neighbor

Re: Security Cams Feature Request

Please offer higher resolution security cameras that can read License Plates. While your current cameras are helpful in capturing crime in action, oftentimes the footage is not enough evidence for police to chase the crime. Such is the case in a big city that I live in, where sprees of car break-ins and "porch pirates"  run amuck. Without a clear picture of the license plate, most cases are cold. 

Highlighted
New Neighbor

Re: Security Cams Feature Request

Hi

 

Just installed the Interior Cam Today, and found the 'Draw a Motion Area' to be very helpfull, is there a plan to add this feature to the Stick Up Cams? Would be really good if you did.

 

Cheers

Highlighted
New Neighbor

Re: Feature request: Different active detection zones based on schedule

I would expect it wouldn't take ring much to make this possible, we already have the schedule for complete motion detection notifications and also the floodlight being able to have its own on/off timer. surely it would be a fairly simple software/app update to make this happen. please ring get this done asap, its pointless having three zones that activate no matter what time it is. I just want to be able to have my van/alleyway motion zone covered overnight and even possibly the fuction to have different tones for different zones would also be great  Smiley Wink