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Security Cams Feature Request

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New Neighbor

Stick up cam 20 sec recording time is too short!

Please at least let us decide how much recording time is enough! A mandatory 20 sec cutoff makes me not even want to subscribe to the service since it's useless. It doesn't even restart recording until a long pause, by then the perp has already completed what they wanted to do. I'm sure they are aware of this video cutoff time and use it to their advantage knowing that we cannot customize it. This has got to change. Even if you let us set the cutoff time up to 3 minutes or so realizing that it will compromise battery time. Please give us the choice so this is not a useless device!
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New Neighbor

Re: Security Cams Feature Request

Hi

 

Well over a year ago, when there was a major update of the app for Battery Spotlight cams, there was a notification that a future upgrade in 2019 would include the ability to set sensitivity for the cameras to only report on people-sized movements. That upgrade does not appear to have materialised but would be great if it did. 

Thanks

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New Neighbor

Re: Floodlight Security Camera

I have asked about this option as well as I have heard of other instances of the siren blaring without using the app. Curious, how did your guests turn it off? My camera (HD Mount model) is hard-wired so I’m thinking if I can’t turn it off via the app I’d need to go to my electric panel. Thinking of replacing it for this exact reason.
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New Neighbor

Re: Security Cams Feature Request

I agree, continuous recording while motion is detected would be ideal.  I have my motion frequency set to "frequent" but that doesn't prevent it from only recording in 30 second clips.

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New Neighbor

Re: Security Cams Feature Request

Fix the dam app
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New Neighbor

Re: Security Cams Feature Request

Works fine for me.

 

The "full" Ring app is a little slow to open alerts, but Rapid Ring does a fine job of that...

 
 
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New Neighbor

Re: Security Cams Feature Request

Please add the capability to have cameras automatically alert, via voice, that they are trespassing and being recorded anytime the motion sensor is activated.  Please leave the premises immediately. This should be repeated multiple times when motion is detected and have the capability to be set off manually. This should be an option on every camera that you can turn on and off.

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New Neighbor

Re: Security Cams Feature Request

Would also like the ability to have cameras record 24/7, non stop

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New Neighbor III

Co-owner role

When sharing there really needs to be a co-owner role. Common scenario is a husband and wife - doesn't make sense for one of them to have less functionality. 

Sharing an email address/account doesn't really work because of Two Factor Auth and  it is inherently insecure. This really needs to be addressed.

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New Neighbor

Re: Security Cams Feature Request

Another request would be that you fix the issue with the Spotlight Battery Cams fogging up. There are pages and pages elsewhere on these fora, yet you say that the solution is just to use anti-fog solution. As those many pages of customer complaints tell you - that does not work.

 

If you cannot fix the design, perhaps you could design an accessory like a  heated band or a small housing or a cover ( not the silicone ones - they don't work either).  Maybe a  very modest heating system could be provided - maybe even powered by a Ring battery! just please provide something to allow those of us afflicted by this problem to use our cameras when they really matter ( as in dark, miserable nights).  It cannot be beyond the wit of your or a partner's tech team, and who knows you might even end up making money from a serious flaw!

 

Thank you