Ring spot light cam no power

Hi, I have a spotlight battery cam that does not want to power up. I have 3 cams and have charged all 3 batteries. The batteries work on the other 2 cams but the one wont power up. I have also help the top button for 20seconds but still no reset or power

Great call performing these steps @Wessa! Your Spotlight Cam should certainly be coming online. Please ensure that the battery hatch is closed completely and clear of any debris. If this concern persists, I recommend reaching out to our support team for further assistance. Feel free to let us know how it goes! :slight_smile: