Ring is terrorizing my iPhone with 'movement detected' Push-messages while system is in 'off' mode

While we have our main Ring system switched in ‘off’ mode, we keep on receiving Push messages saying ‘movement detected’, like about 60 per hour. We have all cams set Movement Detection ‘on’ and Movement Messages ‘off’ because we want all cams to store all movement videos in the cloud.

Why do we get all these messages while the setting Movement Messages is set to ‘off’ ?

This is good when the system is switched on and armed while we are away but while we are present we want the cams to video-record all movement in the shop without sending us so many push messages.

Hey @Bommyi. Could you try removing the Ring app from your phone, turning your phone off/on and then reinstalling the Ring app? This may help the issue with the push notifications being sent when they are supposed to be off. If you’re still having this issue after the reinstall, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.