Hi @Jeff sorry to hear that you feel this way. Our support team is available 24/7 to help with any questions or concerns. We also have an amazing support center that dives deep on certain topics to ensure that your device is up and running to its fullest potential.
The Ring Community is a site where our neighbors can come and discuss Ring products and learn with one another, but please refer to our Guidelines as this post does not necessarily met them. Here they are as a reference.
Keep in mind the angle of your device is extremely important as well as the motion zones. We have created a few helpful articles:
- Understanding and Optimizing Motion Detection with Motion Frequency
- Utilizing Motion Detection with your Ring Battery Device
- Motion Detection in Ring Battery Devices
I understand you are frustrated, but we can only help if you allow us. Feel free to send over a picture of your field of view on your devices and how you currently have your zones set up.
Again, please keep the guidelines in mind with your response.