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Ring Doorbell goes offline every few days

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New Neighbor

Ring Doorbell goes offline every few days

I have added the Ring Extender and that does not help.  When I try to reset the unit, the light just keeps spinning.  I tried a different WiFi extender and that did not work either

2 REPLIES 2
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Neighbor II

Re: Ring Doorbell goes offline every few days

The Ring extender is only for the alarm system. The Chime Pro is what's used for doorbells and cams.
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New Neighbor

Re: Ring Doorbell goes offline every few days

My mistake.  I installed the Chime Pro and that did nothing.