For wired devices, I was told by Ring Support that the Motion Sensitivity doesn’t work properly when set to Human Only. It is over sensitive and pets will set it off even though the documenation says otherwise. When Ring was bought by amazon, the third party motion software was removed and Ring is trying to “replicate” the features by coding it themselves. No timeline is available on a fix. Ring also said that some devices have bad components (manufacturing issue) resulting in some devices not working properly with the software; Ring will replace the device.
My fix (until they fix it):
I use the LinkedDevices feature to link my doorbell and floodlight camera. I turned off motion sensing on the floodlight cam and I have motion from the doorbell trigger camera recording on the floodlight camera. Both devices are on the front of the house though.