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Notifications

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New Neighbor

Notifications

I can’t change the notification sound for my camera. I have gone into settings on the app and selected a different sound and also tried silent but I still get the same sound with a notification
1 REPLY 1
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Community Manager

Re: Notifications

Hi @Klcrow58, do you have the most up to date app version? This is a great place to start to make sure the app is functioning as it should and updating with the correct sound to give to you. If you can, please remove the Ring app from your phone, reboot your phone (turn it off/on) and then reinstall the app. Once reinstalled, go into the Ring app > Main Menu > Devices > Your camera > Device Settings > Alert Settings > App Alert Tones, and then choose your desired alert. 



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