That is not an answer and has nothing to do with the notification issue.
If I come home from work then my phone is also located inside the home and just for the simple notification that someone is at my door it also doesn’t stream video, does it? Yet, somehow my phone sometime doesn’t alert me until I’m half done with dinner.
I tried the Ring recommended steps several times and it didn’t change anything about my camera’s great connection.
Ring wants us to pay for the service but the performance of the app is severely lacking and Ring support doesn’t seem to be able to understand, let alone fix the problems but acts like its paying customers are all dolts. This is just ridicculous and condescending.