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No Live View

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New Neighbor

Re: No Live View

I'm having this issue too. I have data saver turned off but it's still not viewing through wifi. I can view the cameras through my PC hooked up to the LAN using the Ring app in the microsoft store. 

If I put my router in access point mode it works, so that's a workaround. Still don't like having my router in ap mode as I can't have some of the features enabled.

I'll be testing it out tomorrow on my wifes Apple phone.

 

I even tried creating a guest network and connecting the doorbell to that network, no dice. Smiley Sad 

 

Here's the crazy thing, This only happens when I'm using AT&T internet..

I tried through t-mobile hotspot, works like a champ.

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New Neighbor

Re: No Live View

One thing to consider is that with a good portion of schools closed and people working remotely this could just be a bandwidth problem.

I did test my phone on wifi (Verizon Fios) and 4G (Verizon) and things appear to be working on my Samsung S10. Still have the problem issue when Data Saver is on though... I wonder if that will ever get fixed by either Ring, Google, or Samsung.
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New Neighbor

Re: No Live View

How do I find and turn off data saver?
New Neighbor

Re: No Live View

On my Android phone it is under "Settings -> Connections -> Data Usage". Then there is a toggle to turn it off or on
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