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Motion detection outside defined area

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New Neighbor

Motion detection outside defined area

I’m getting notifications of motion detection from passing vehicles even though I’ve defined detection area and blocked street with privacy zone. Sensitivity is reduced to low level.
Please advise.
3 REPLIES 3
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Community Manager

Re: Motion detection outside defined area

Hey @Mandurah, happy to chime in here. Can you let us know what Ring device you're working with? It sounds like it may actually be a Doorbell or Camera. Once I have a bit more information on which device you have, I can offer some guidance! Smiley Happy 



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New Neighbor

Re: Motion detection outside defined area

Hi Caitlin
Thanks for reply.
I have wired spotlight cameras.
Regards
David
Highlighted
Community Manager

Re: Motion detection outside defined area

@Mandurah Thanks for letting me know! In that case, can you please share a screenshot of the Motion Zones you have set within your Ring App? Also how high are the Spotlight Cameras mounted? 



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