Motion Sensitivity picking up pets when set for People Only

Hi,

There has been no difference in my 4 Elite stick up cameras motion detection. I constantly detect cats, spiders other small animals. I have now resorted to turning my cameras off every evening and part of every day to escape the constant false alarms. My cameras are only used at present for a live view, which really defeats the object.

I guessing due to this problem being unresolved for such a long time that it may never be resolved.

Despite requests many weeks ago i have not received any updates as to a possible fix for this ongoing problem. I was contacted by a Ring advocate who promised to provide a personal service until this issue was resolved but unfortunately my emails are no longer answered and just bounced back - i understand this could be due to the worldwide problems we are all experiencing but any acknowledgement would be appreciated.

Guessing its now time to return for a refund!