@YouStayOut wrote:
So how do the rest of us get satisfaction? I would like Ring to come on to this chat chanel and speak to the rest of us who are being awaken when a stray varmit crosses our cameras. What are they going to do for us?
Personally i wanted what i was told over the phone about there being a firmware issue in writing and i got it through chat, they kindly sent me the full chat transcript that covers it.
So now that its officially coming for the “Advance Technical” team, RING needs to make an official annoucement for all those who are affected by this to be offered solutions so be it replacements. However i do doubt the replacements they send me will resolve the issues because this goes back to my opinion posted before about these devices actually being able to update OTA?? why cant they be rolled back to the firmware that worked by themselves, why cant they push a firmware update automactically? even when i went through trouble shooting before i reset the device and it didnt work!