I just got done sending screen shots, videos and mac addresses to support. I totally felt like they were blowing me off. I also told them to check their own community. This is not an isolated issue. It is consistant and repeatable. I have been a big fan of their Doorbells etc, but this is a show stopper for me. If there isn’t a timely response I will just replace all the cameras with another vendor. Enough is enough.