It is soooo frustrating these cameras with the unusable software have become pointless!
I have spent weeks trying all kinds of ways to work around this and nothing works… the latest was a spider that was not even on the camera or the lens it was about a 1ft maybe away from the camera set of motion alert and i checked the footage and found the culprit - i have stopped looking for humans now when alerts go off, i tend to go into david attenborough mode 