cancel
Showing results for 
Search instead for 
Did you mean: 

Motion Alert Tone no longer working

SOLVED
Highlighted
Community Manager

Re: Motion Alert Tone no longer working

@DM1919 Of course, happy to help when I can! Are you able to program your WhatsApp or text messages to have an audible tone to them? It's possible that if other apps are not giving you audible tones, this can explain why the Ring app is not giving the tone, as it may be a phone specific concern. Would you mind trying this out with your text messages or WhatsApp and letting me know if you get the audible tone? You'll want to ensure you have the silencer button turned off on the side, as well as the volumes turned up on your phone. 



Like my answer? Accept it as a solution (click on the 'Accepted Solution' button next to reply). Learn more about the Community, here.
Highlighted
New Neighbor

Re: Motion Alert Tone no longer working

Hi Chelsea, I think/hope that you have provided the solution! I need to verify and will get back to you.

View solution in original post

Highlighted
New Neighbor

Re: Motion Alert Tone no longer working

Problem solved Chelsea. It was as simple as the switch on the side of the phone.

Appreciate your patience and help.