Live View access is intermittent. When they do connect it takes up to a minute, but I can see motion alert recordings and snapshot capture.
Both of my wired cameras say "Critically Low Battery"
I have called several times and have not received an answer for it. I was told by Ring that it was put on the priority list.
I installed the camera on 04/25 and it worked for ten minutes. The picture is still stuck from 04/25, I have no access to any featues on it, and it reads "Critically Low Battery" even though it is a plug-in.
I also sent (2) screenshots as was requested by Ring. I asked every time I called for someone to review this forum to see all the people that have been having this issue.
My plug in stick up cameras still support live viewing and are recording activty while showing the low battery icon as of now.
I installed 3 new plug-in stick up cams yesterday, and all 3 show as critically low battery. They seem to work normally otherwise, but it's kind of annoying to see the low battery icon all the time.
This first started 03.31.20 and has been happening again now for several days . Ring quality has gone downhill fast in the last 4 months.