Both of my outdoor cameras started to give me the same message today. They still work though. Hope the issue gets fixed soon!
HI neighbors! Thank you for this information. We have the team reviewing this thread and collecting more information. Can you please confirm this is effecting Live View and how your device functions? Not just an error in the app? Thank you!
Similer issue but it will not record any motion regardless of the settings.
Your last firmware update must have made the battery a requirement even when powered by an outlet.
Ploy to sell more batteries ?
Amazon is out of them currently or id have bought one as my 2nd camera purchased at the same time with a battery does not have this issue.
I think the functionality of the wired camera depends on how long you've had it installed. My wired camera was totally useless when installed due to the "low battery issue" until the previous update of the Ring app fixed that bug then my wired camera was fully functional.
Since the latest update of the Ring app, my wired camera still functions in Live View but does not seem to raise any motion alerts. It DOES respond to Linked events from my Smart Lights or Ring Doorbell. It shows the Critically Low Battery warning but Device Health shows a full green battery icon and proper Power Source. It appears the latest Ring app update backleveled the wired camera "low battery" fix from that previous update.
I think many folks here who have recently installed the wired camera with the latest Ring app are in that same "broken" state I was initially because they cannot complete device setup due to the "low battery" issue. Since my wired camera successfully completed setup with the previous update which fixed the issue, I'm mostly functional (except motion alerts but since my lights are detecting motion, the camera will record due to Linked events) now with the latest Ring app.
Attached are some screenshots (some info removed for security)