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Low Battery Notice on a Wired Stick Up Cam??

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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

same issue ..probably fault in the app

Getting low battery warning / icons even though they are stickup cams with ring power supply . Was fine yet both started to show warning yesterday. Ring please resolve.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

My stick up cam has just stopped working because of this. Anybody know if ring have sorted it.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

My Stick up cam has critically low battery display (wired) and this morning has gone offline
Unable to do anything
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

I'm experiencing the very same issue.  My wired stickup cam which is 3rd generation and only a month old shows the battery (which there is none in it) as needing to be charged.  It has since went offline and doesn't work at all.  Called Ring and they are sending me a replacement.  I don't know what has happened to Ring but they seriously went downhill in terms of quality.  Many problems here including software updates that have screwed things up.  Their tech support is not as smart as what they previously had as I think they went offshore with their level one help.  I was an early adopter but I am down to 2 cameras and have moved away from them to other products.  Eufy Cameras are head and shoulders above Ring.  Go ahead Ring, delete my post.

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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

exact same issue. Outdoor plugin cam started showing battery error. Went to reinstall camera but won't let me because "battery low" error. There is no battery! it is plugged in
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

Installed 2 new today. Went through all the set up on both and then installed high up outside using some borrowed ladders. Getting the same message, critical battery, it has a green battery sign also when I click on that it says battery is critical and camera is offline. Can’t do anything with it, live view, motion detection nothing is working.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

What’s the update? I can’t even view my cameras live stream as it says it has been temporarily disabled due to the critically low battery even though the camera is plugged into the wall outlet.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

Almost same issue with my new Wired Stick Up cam. Message is “battery critically low”. Would not allow live view until I got on the phone with support and they walked me through a reset. Message still there but live view ok. Support did not have explanation, just said ignore message. Not a great answer, but cam working ok for the moment.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

I am in the same situation. I just installed the stick up cam outdoors today and I am getting the critically low battery. I have no control over the camera and it will not function for me. I did the firmware update when prompted and all my other cameras/doorbell are working fine. This is my only stick up cam.
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New Neighbor

Re: Low Battery Notice on a Wired Stick Up Cam??

Same issue. Wired cam says dead battery and offline. There is no battery and camera no longer working. Need help. Just bought and installed today.