I just got off the phone with ring.... was told that engineering is aware of the issue with the plug in stick up cams and they are currently working on a solution and will be pushing out a firmware update... No timetable as of yet. All new software/hardware has glitches from time to time so ill give em a week or so I am sure they will get this fixed ASAP I would think.
Extremely disappointed in this camera. Critically low battery symbol is displayed after having the hard wired camera installed by an electrican. The three spot light cameras also installed at my home yesterday are working great.
One of the solutions I read was to reinstall the battery, which I do not have. I have been trying to get support, but it is the weekend.
Is it possible to exchange this one for one that works properly? I have a new flood light camera I want to install, but I am hesitant.
I too just purhcased a Ring Stick Up Cam PAPERWEIGHT -
NO FUNCTIONALITY (no live view, record, etc. and it looks like setting options have been limited like it's in battery mode) due to this problem (plugged in with and without battery inserted - no resolution).