Agreed but I’m not gonna go to all that trouble of digging out the ladder until it is a KNOWN FACT that updated firmware is available as I want it to be a one-and-done operation. I’ve wasted enough of my time dealing with this garbage hardware and software but have too much $$$ invested in Ring product at this point (Alarm, Lights, Doorbell and Cameras) to abandon it all (unless there was a class action lawsuit through which I could recoup my investment).
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