Wired Ring Stick Up Cam 2019 3rd Gen (no battery)
Here is what i see on my app when I touch the battery icon in the app: "The battery ran out of power. This device is now offline. To restore service, charge its battery ". Okay, I am able to use the camera to do live view and see all of the recordings so its clearly NOT offline. I have called them twice on this. They had me go through another full setup and that didn’t fix anything. I have tried the reset on my own twice which proved to be a waste of time. They said they would report it to their supervisor. Getting battery errors on a camera that shipped as a wired camera with NO battery is absurd. Clearly RING didn’t test these cameras after their software updates. They have been dead silent on any fixes…