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Loss of video after 3-4 seconds, inaudible audio

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New Neighbor

Loss of video after 3-4 seconds, inaudible audio

I can only EVER view  3 or 4 seconds of video from ANY of my cameras plus the audio is severely distorted and also only lasts a few seconds. If I was to rely on them for footage of a break in they would be useless as all video freezes after 3-4 seconds. All of my cameras have been like this since day 1. They also all have a good wifi connection. What can be done about this as they are really no good when like this? Basically all they are is a deterrent at the moment and after paying for 3 cameras and a doorbell I'm sick of it. 

2 REPLIES 2
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New Neighbor III

Re: Loss of video after 3-4 seconds, inaudible audio


@Chally3411 wrote:

I can only EVER view  3 or 4 seconds of video from ANY of my cameras plus the audio is severely distorted and also only lasts a few seconds. If I was to rely on them for footage of a break in they would be useless as all video freezes after 3-4 seconds. All of my cameras have been like this since day 1. They also all have a good wifi connection. What can be done about this as they are really no good when like this? Basically all they are is a deterrent at the moment and after paying for 3 cameras and a doorbell I'm sick of it. 


What's the rssi in device health for the cameras and what happens after the 3-4 seconds?  Does it freeze or just go blank ? 

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New Neighbor

Re: Loss of video after 3-4 seconds, inaudible audio

did you get this resolved?