When I activae the ring app on Windows 10 and go into live view.,it will only stay on the screen for what seems like a few minutes. I’d like to be able to dedicate a pc laptop near my desk so I can look over and see whos at my front door. Does anyone know how to make live view stay up?
Hey neighbors! The maximum live view length is 10 minutes at this time. An event that is unanswered will record for the default amount of time depending on device model and settings. If you answer an event live, or live view, you can continue to view that event for up to 10 minutes. We always appreciate neighbor feedback, and will certainly share it with our team. I hope this helps!
My live view on the Windows app used to last 10 minutes but now it ends after less than a minute. Is there any type of configuration to make this last longer? I didn’t think 10 minutes was long enough but this is basically not usable with it lasting less than a minute.
Hi @BedstuyBorn. When you log into your account on Ring.com, you can check a box to stay logged in for 30 days. If you clear the cache or cookies, you will be logged out again. This option is not available on the Ring Community, which will automatically sign you out after an hour of inactivity.