Live view not working on stick up cams 3rd gen though works for doorbell

I purchased my cam, extra battery and Echo Show 8 less than 30 days ago. My charge is at 95% and signal strength is about 70. I started having the same problem tonite. Everything I have is updated and current. Please Ring, fix this problem. Also, I went through all the recommendations. The problem is not at my end. Thank you in advance