Your answer is worthless, I received a dual package of stick ups 3 days ago and have spent an entire afternoon trying to install them to an existing Ring network that works fine for two spotlight cams.
Batteries are fully charged.
I have read the work around but I AM NOT AN It GUY, I know nothing about routers much less codes. I would guess I am not in the minority.
Both cams took over 10 mins to download updates, I assume they are new, wife purchased them from HSN.
When blue light stpped flashing they indicated good WiFi connection.
Sitting on my desk, 4 ft from the router, they will not do live view nor react to motion.
Assuming that I had some how screwed up instalation of two cameras, DOUBTFUL, I still uninstalled and repeated with no success.
Looking for help I find that this issue is not new; but instead something RING does not care to , or know how to correct .
I will follow this thread for a few days then they will be returned.
Expect I will NEVER buy or believe in a Ring product, and will share my experience when ever possible.