Live view not working on stick up cams 3rd gen though works for doorbell

We appreciate your continued feedback and patience, neighbors! The details in each of your experiences are definitely being shared with our teams here. I recommend checking the previously mentioned variables such as wifi signal, wifi resources, and mobile device connection. Removing and reinstalling the Ring app, disabling bluetooth or VPN, and optimizing network settings or placement have worked for other neighbors in the Community and are worth a try if not already attempted.

In the meantime, we have the appropriate teams here investigating these concerns further. We will certainly keep the Community updated with any information as it is received. Feel free to keep an eye on this thread, as other neighbors have also been sharing solutions they’ve found.