Hi neighbors! I have a quick test you can perform to help determine what is happening with your Floodlight Cam. At night when the Lights are coming on randomly, try covering up the PIR motion detector (bubble) on the Floodlight Cam. If the lights are still coming on with that covered up, there may be something faulty! If the lights are staying off, then there is something in the environment that is causing the Lights to come on.
If you need more assistance with this once your have your results from that quick test, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.